Soul Words: Emotional Intelligence

Coming together is a beginning; keeping together is progress; working together is success.
โ€“ Henry Ford

In my twenties, a theory about relationships became very real.

Back then, I worked in a three-room office. โ€˜Clark,โ€™ the department manager occupied a large room that claimed half our space. โ€˜Everett,โ€™ the assistant manager had a little office. As clerk-stenographer, I shared the small reception area with โ€˜Logan,โ€™ who handled the departmentโ€™s legwork. Loganโ€™s desk was behind the door we shared.

One day, ‘Logan’ took over the big office. From then on, ‘Everett’ took orders from instead of giving them to ‘Logan.’ ‘Clark,’ the manager who hired me, vanished.

While ‘Logan’ was very skilled at our department’s work, he was also buddies with the companyโ€™s new superintendent. That day I learned that, in real life, it may not be what you know, but who you knowย ANDย who likes you … that really counts.

Emotional Intelligence is, โ€œthe capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.โ€

Of this skill, The Center for Creative Leadership writes, โ€œSeventy-five percent of careers are derailed for reasons related to emotional competencies, including inability to handle interpersonal problems; unsatisfactory team leadership during times of difficulty or conflict; or inability to adapt to change or elicit trust.โ€

Dave Lennick, an American Express Senior Vice President said,ย โ€œEmotional competence is the single most important personal quality that each of us must develop and access.โ€

Wondering about your Emotional Intelligence? These materials are not intended for diagnosis. They are offered for personal reflection.

Remember,

Getting to know and like people and getting people to know and like you are the two top cards in the game of success.
— Source Unknown
Succeed and Soar!

 

 

 


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About Founder
Sandra Gould Ford

Sandra Gould Ford is an author, educator and former steelworker who presents arts experiences to encourage, refresh, enrich creative thinking and inspire. She belongs to the Authorโ€™s Guild and Science Fiction Writers of America and is a former member of the American Society of Media Photographers. For more information, visit her web site: SandraGouldFord.com.

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